Mission Critical Operations (MC-Ops) is a team of veteran construction managers who help small contractors stop losing money on their projects. Our clients do great work but they need help running the administrative side of their projects. We help prepare, organize and disperse critical project documentation ensuring its current and readily accessible. This enables our contractors to get paid for both in-scope work as well as changes, delays and unforeseen conditions that are forced upon them by the owner or other contractors. When the small contractors - who actually perform most of the physical work - are successful the project is set up for success.
MC-Ops is often retained when their customers are short staffed in headcount and/or skill sets and when their projects are falling behind in schedule, quality and cost performance. MC-Ops provides its clients full-time support at the cost of a part-time staff person.
Our Unique Value sets us apart from typical project management services. MC Ops is not just a quiet third party who performs tasks and turns in reports. Rather, we become part of our customers' teams to defend and advocate on their behalf and pick up the loose balls. MC Ops fills this role for as long as the customer needs help - sometimes on short temporary assignment or a long term fixture in the client's business.