Client Testimonials


We were referred to Jeff and his team with high regards to help us complete a water storage tank project in Buffalo, NY. They helped us through every phase of construction from many miles away, and Jeff himself was of great assistance when he came to the job site in Buffalo, NY the day of the installation. I highly recommend the team at Mission Critical Operations to help you on your next project.

-Andrew Kosicki, Pinto Construction Services


I hired Jeff and his team to supervise the process of constructing wall panels for the Wyndham Vacation Resort project in Avon, CO. The Wyndham was 100,000 square feet resort hotel adjacent to the Beaver Creek Ski Resort. 

They were responsible for coordinating the delivery and handling of materials at our 2 acre Wolcott facility. They were accountable for disbursement of panelized drawings to a staff of 14 carpenters and supervising the construction of the respective wall systems. At our yard, they supervised the bundling of wall systems so they could travel over the road on semi-tractor/trailers. They also supervised the storage of panel bundles and staging of incoming materials. Upon request, Jeff would ship the panel bundles to the project site and help supervise the delivery and receipt of the constructed wall panels.

Overall, Jeff and his crew did an extremely good job. Jeff Shannon is honest in an industry plagued by “alternative facts."  He never tried to differ blame and was always the first to be accountable for defective and/or incorrect items. He is bright and a fast thinker on his feet. Jeff is an extremely reliable being and highly committed to whatever it is he is doing.

-Todd Morrison, Precision Construction West


 We hired Mission Critical because I had worked with Jeff Shannon on other projects in the past and knew he had the expertise, honesty, and customer focus we were looking for. He quickly assembled a team of skilled craftsmen, handled all the paperwork, and hired and dealt with the various engineers required for the pre-build studies. He kept us fully informed throughout each stage and was always available for questions.  All costs were detailed up front and change orders were discussed throughout the project so there were no surprises at the end. It was a true partnership from start to finish.

-Joan, Residential Construction Project